Welcome to the Official St. Austell Town Council Website

COVID-19 Information

Cornwall Council has produced three information packs.  They are aimed at helping residents, businesses and voluntary organisations get the help they need during these uncertain times.

The first is a community pack. This will be made available to community groups across the county.  It will help them to make sure residents, including the most vulnerable, have access to the right support.

 

It contains information and advice on issues such as:

  • finances
  • council tax
  • food provision
  • help for those facing eviction
  • how to access a COVID-19 test

 

The second is a business pack. This is aimed at any organisation that employs staff, including schools and charities.

 

The pack provides general information on the support available to businesses. It also features guidance on what to do if one or more employees test positive for coronavirus.

The third is a self-isolation pack. This is aimed at reassuring residents that support is available throughout their period of home isolation. Including a £500 support grant for people on lower incomes.

 

This pack also reminds people:

  • what self-isolation means
  • why it is important
  • how long it needs to be maintained depending on symptoms, household bubbles, NHS Test and Trace contact and test results

 

Latest News

 

Priory Car Park - Season Ticket 

Published: 3 Nov 20

Do you use Priory Car Park regularly? It might be cheaper for you to purchase a season ticket


 

 

Small Grants Scheme

Published: 3 Nov 20

Do you know of an organisation or charity in need of a small funding boost to help a project or Covid19 initiative get off the ground? If so, St Austell Town Council might be able to help


 

 

COVID-19 Guidance

Published: 16 Mar 20


 

Directory of Services

 

It can often be difficult to identify who to contact when services are required. This directory offers basic contact details and links to the websites for the most common enquiries we have at St Austell Town Council:

Abandoned Vehicles

Cornwall Council

0300 1234 202

Website

Anti-social behaviour

Devon & Cornwall Police

101

Website

Benefits

Cornwall Council

0300 1234 121
 

Website

Blue Badge Permits

Cornwall Council

0300 1234 131

Website

Bulky Waste Collection 

Cornwall Council

0300 1234 141

Website

Bus Passes

Cornwall Council

0300 1234 222

Website

Businesses (inc. Business Rates)

 St Austell BID

 

 

Cornwall Council

Office: 01726 63595 

Mobile: 07794910858 

 

0300 1234 171

Website

 

 

Website

Car Parks (Priory Car Park & Tregonissey Lane End Car Park)

St Austell Town Council
 

01726 829859

Website

Car Parks (Other)
 

Refer to noticeboards 

Various
 

Cemeteries 

Cornwall Council

01872 327823

Website

Citizens Advice

 

Website

Council Tax

Cornwall Council

0300 1234 171

Website

Dead animal on road
 

Cornwall Council
 

0300 1234 141

Website

Dog Fouling/ Dog Warden

Cornwall Council

0300 1234 212

Website

Fly tipping on Cornwall Council Land or Private Land

Cornwall Council

0300 1234 141

Website

Garden waste collection

Cornwall Council

0300 1234 141

Website

Gas Leak

National Gas Emergency Line  

0800 111 999

Website

Graffiti 

Cornwall Council

0300 1234 212

Website

Highway Issues
 

Cornwall Council

0300 1234 222

Website

Housing 

Cornwall Housing Ltd 

0300 1234 161 

Website

Library

St Austell Town Council

0300 1234 111

Website

Litter Bin
Damage/Emptying

 

St Austell Town Council

01726 829859

Litter/ Street Cleaning 

Cornwall Council 

0300 1234 141
 

Litter - Website

Street Cleaning - Website 

Obstruction of the highway

Cornwall Council

0300 1234 222

Website

Overgrown land or footpath 

St Austell Town Council 

01726 829859

Pavement Issues

(loose/ broken paving slabs)

Cornwall Council

 

0300 1234 202

Website

Play Area Issues

(Bethel Park, Cemetery Park, Chapel Field Park, Cosgarne Triangle, Jubilee Meadows Open Space, Landrew Road Play Area, Linear Park, Lostwood Road Gardens, Chy Pons, Penmere Road Open Space, Polmarth Close, Poltair Park, Prince Charles Park, Sandy Hill, The Meadows Play Area, Thornpark Play Area, Truro Road Park, Woodland Close Open Space, Woodland Road Park)

St Austell Town Council

01726 829859

Website

Play Area Issues (Other) 

St Austell Town Council 

01726 829859

Potholes
 

Cornwall Council

0300 1234 222

Website

Public Conveniences (Priory Car Park)

St Austell Town Council

01726 829859

Website

Refuse, Recycling, Waste Issues

Cornwall Council

0300 1234 141

Website

Street Light not working

Cornwall Council 

 

0300 1234 222 

 

Website

Vegetation overhanging the highway 

 

Cornwall Council

 

0300 1234 222

 

Website

Water Leak 

 

South West Water 

 

 

0344 346 2020 

 

Website

_______________________________________________________________________

Forthcoming Meetings

Full Council

14th December 2020 (To be confirmed)

Community

30th November 2020 

Finance & General Purposes

22nd February 2021 (To be confirmed)

Planning & Regeneration

7th December 2020 (To be confirmed)

Climate and Environment

-

Staffing

-

local council award scheme foundation logoMost of the photographs on this site are credited to Paul Williams.

 

 

COVID-19 Guidance (Coronavirus)