Citizens Advice



The best way to access our services is to text the word ADVICE to 78866 and we’ll call you back within 48 hours (excluding weekends). If your enquiry is about debt, please text DEBT to 78866 or call the debt team direct on 01752-850488 on Fridays and Mondays

Call us on 03444-111444 Mondays to Fridays 10am-4pm. Calls charged at your normal rate.

Visit one of our network of offices during their drop-in sessions. See for opening times

For our specialist Macmillan Cancer service call 01872-256373 or email

For consumer issues, please call the Citizens Advice Consumer Helpline on 03454-040506 Mon-Fri 9am-5pm.

To speak to an adviser if you’ve been the victim of an online scam, call our Scams Action team on 0300-330-3003.